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Table 11 Technology Challenge

WHAT IS THE IMPACT OF NEW TECHNOLOGIES

  • RETRAINING AND UPSKILLING – GIVING PEOPLE THE SKILLS
  • FLEXIBILITY AND ADAPTABILITY
  • THE REQUIREMENT TO BE WILLING AND OPEN TO CHANGE
  • NEW OPPORTUNITIES
  • CLEAR COMMUNICATION
  • GUIDELINES NEEDED FOR HIGHLY REGULATED ENVIRIONMENT
  • IRELAND IS A PERFECT LOCATION FOR NEW TECHNOLOGIES –
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Table 11 People Challenge

WHAT DOES YOUR COMPANY NEED TO DO TO DEVELOP AND RETRAIN TOP TALENT

  • MAKING SURE THAT INDIVIDUALS HAVE A MENTOR
  • RUN A PILOT PROGRAMME WHICH WILL CREATE INFLUENCERS TO SELL THE VALUE OF THE TRAINING
  • BUILD INTO PERFORMANCE MANAGEMENT SYSTEM
  • BUILD INTO THE JOB/CAREER PROGRESSION
  • BREAK IT DOWN INTO EASILY ACCESSIBLE PIECES ie: 1 day, 2 days and continue to progress.
  • CLEARLY OUTLINE CAREER PROGRESSION AND THE CAPABILITIES REQUIRED (WHICH WOULD REQUIRE TRAINING) LONG TERM AND SHOW HOWTHEY CAN GORW
  • VISUAL BOARDS./COMPETITIVE AND FUN
  • VIDEO LEARNING
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Table 11 Productivity Challenge

HOW TO ENGAGE THE SENIOR LEADERSHIP TEAM IN A DIFFICULT CHANGE JOURNEY

  • COMMITMENT FROM THE LEADERSHIP TO CHANGE PROGRAMME
  • STAFF MUST HAVE AN INPUT TO THE CHANGE CYCLE
  • ONE TO ONES WITH STAFF
  • TRANSPARENCY AND HONESTY IS CRITICAL
  • WHY THE CHANGE? MUST BE RELAYED CLEARLY TO ALL STAKEHOLDERS
  • WORLD CAFÉ – DEMOCRATIC PROCESS
  • CHECKING THAT THE SYSTEM IS WORKING (MEASURING THE IMPACT)
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Table 10 Technology Challenge

What is the impact of new technologies?

  • Mechanical arms being installed – workforce didn’t contract as needed human intervention and business expanding
  • New technologies require training and testing – so not always time saving
  • Impacts on all facets of business
  • Involving people who will be using technology early on = more success
  • IT systems don’t necessarily solve problems
  • Monotonous or repetitive tasks – ideal for automation- speed up work/higher quality
  • Workforce have to upskill – brings energy but also fear
  • Technology changing so quickly – need to be tuned into this – as “new” technology could be old in 2 year’s time
  • You don’t know what you don’t know – How can you build a culture that embraces change, if you don’t know change
  • Technology sometimes means people don’t get to root cause – problem solving skills are reduced
  • Example of big threat to can was innovation of plastic bottle. Now backlash against plastic bottles. Innovation not always long-term
  • Last line of defense was the person checking before it went to customer. Total automation could miss this
  • Retraining people to run robots
  • Expectation of workers who will not be willing to do certain monotonous jobs
  • Should industry focus on Recognition of Prior Learning to move people into other jobs
  • Lots of data available;  but no information..?

 

 

 

 

 

 

 

 

 

 

 

 

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Table 10 People Challenge

What does your company need to do to develop and retrain Top Talent? 

  • Apprenticeship programs
  • Structured training program with long term view
  • Tap into potential talent (not just top talent)
  • Cross-functional task force for Development and Training/retraining
  • Have a Set for success type program in place
  • In companies where not much opportunity for promotion – cross-training – leads to changing roles
  • Development is not necessarily promotion – change of mind set – so people link in their mind how development can mean learning several roles at same level.   Grow at same level so that you might get the opportunity to take on more senior role eventually.
  • Have a plan in place so operators can be really involved with projects
  • Voice of the customer/gap analysis – engage with staff to find out what they need
  • Succession planning – mentoring (could be mentors outside company/outside industry)
  • Create a culture where top talent feel they always have opportunity for development
  • Q: Are you mobile?  Move talent to different sites/countries
  • Have a competency model in place (as a guide not as a check list)
  • What is more important skills or behaviour?  Always behaviour – skills are easy to teach – Attitude / behaviour most difficult

 

 

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Table 10 Productivity Challenge

How to engage the senior leadership team in a difficult change journey?

  • Clear message – Define problem /common understanding – Define a clear path for change
  • Ownership of solution / leadership have to be part of answer
  • Change management is about people – engaging people
  • Present case studies of similar changes – strengthen business case
  • Independent external view of company
  • Need clear agreement of why change is needed
  • Benchmarking with outside organisanations
  • WIIFM – What’s in it for me
  • New CEO. One of first things he asked all employees was – What do you do?   What do you want to do? Everyone bought in straight away & now part of their job is what they want to do
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Table 9 Technology Challenge

What is the impact of new technologies?

  • Impact on the workforce/fear
  • Upskilling and cross skilling
  • Better Product Reliability and less rework
  • Impact on education & training
  • Technology size and investment costs

 

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Table 9 People Challenge

What does your company need to do to develop and retrain Top Talent? 

  • Reflection
  • Identify the need
  • Review current state (as is) talent availability/capability
  • Build framework around the gap
  • Look for best practice across all sectors
  • Close the gap through a variety of initiatives
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Table 9 Productivity Challenge

How to engage the senior leadership team in a difficult change journey?

  • Show the Why
  • Create the vision and high level strategy, Agree the transformation vision
  • Alignment of the SLT is critical, Define their roles
  • Engagement is critical. Identify champions and influencers
  • Leaders must lead (walk the talk) by actively engaging, Mkar SLT accountable on the delivery of the vision and the strategy.
  • Make sure time is taken for reflection
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Table 8 Technology Challenge

What is the impact of new technologies?

  • Be aware of the the begin that it is fit for purpose
  • Improve in quality if product or services
  • Consider the ethics of new Technology
  • Waste or time with so much data
  • Data decision making support system