What does your company need to do to develop and retrain Top Talent?
- Apprenticeship programs
- Structured training program with long term view
- Tap into potential talent (not just top talent)
- Cross-functional task force for Development and Training/retraining
- Have a Set for success type program in place
- In companies where not much opportunity for promotion – cross-training – leads to changing roles
- Development is not necessarily promotion – change of mind set – so people link in their mind how development can mean learning several roles at same level. Grow at same level so that you might get the opportunity to take on more senior role eventually.
- Have a plan in place so operators can be really involved with projects
- Voice of the customer/gap analysis – engage with staff to find out what they need
- Succession planning – mentoring (could be mentors outside company/outside industry)
- Create a culture where top talent feel they always have opportunity for development
- Q: Are you mobile? Move talent to different sites/countries
- Have a competency model in place (as a guide not as a check list)
- What is more important skills or behaviour? Always behaviour – skills are easy to teach – Attitude / behaviour most difficult