Noel Hennessy: Continuous Improvement Director, Lake Region Medical. How to deal with the 62% of people who potentially suck the energy out of your business was a central component of Noel Hennessy’s doctorate and presentation. Over the course of 4 years and 50 hours of interviews he sought to establish if there was a link … Continue reading Employing Continuous Improvement as a Means to Engage the Disengaged